Casa Floraa / Shipping & Delivery

Shipping & Delivery.

Beautiful greenery, delivered to your space. Explore our delivery coverage, ordering process and important shipping information for your Casa Floraa purchase.

Casa Floraa Delivery

Free delivery. Beautifully simple.

Enjoy complimentary delivery for eligible orders across Dubai, Sharjah and Ajman. For other locations or special requirements, our team can help you confirm the available arrangements.

Our delivery service

Delivery made simple.

01

Free local delivery

Complimentary delivery for eligible orders across Dubai, Sharjah and Ajman.

02

Delivery coordination

Our team can coordinate delivery arrangements using the contact details provided with your order.

03

Customer assistance

Need help with a large artificial tree or commercial order? Contact our team for assistance.

Delivery coverage

Where we deliver.

Complimentary delivery

Dubai · Sharjah · Ajman

Complimentary delivery is available for eligible orders within Dubai, Sharjah and Ajman.

Other locations

Other Emirates

For Abu Dhabi, Ras Al Khaimah, Fujairah, and Umm Al Quwain, contact our team to confirm delivery availability, Standard Delivery 30AED, and scheduling.

How it works

From order to your space.

STEP 01

Place your order

Choose your products, enter your delivery details and complete your order through checkout.

STEP 02

Order preparation

Your order is prepared for dispatch. We may contact you if additional delivery details are required.

STEP 03

Delivery to your space

Your products are delivered to the address provided according to the confirmed delivery arrangements.

Delivery timing: Estimated schedules depend on your location, product availability and order requirements. Contact our team for more information.

Before delivery

A few helpful details.

01 / ADDRESS

Accurate address

Provide your complete delivery address, building or villa number, area and a reachable phone number.

02 / ACCESS

Large products

For tall trees or bulk orders, please inform our team of any lift, staircase or access restrictions.

03 / ASSISTANCE

Installation requests

If installation or special placement assistance is required, confirm its availability and any charges before ordering.

Shipping questions

Frequently asked questions.

Is shipping free?

Free delivery is available for eligible orders across Dubai, Sharjah and Ajman.

Do you deliver across the UAE?

Please contact Casa Floraa to confirm availability and applicable delivery charges for other Emirates.

How long does delivery take?

Delivery timing depends on location, stock availability and order requirements. Contact our team for an estimated schedule.

Can I request delivery for a bulk order?

Yes. Contact our team to discuss delivery arrangements for multiple artificial plants, large trees or commercial projects.

Can I pay with Cash on Delivery?

Cash on Delivery is available for eligible orders. Other payment options, including Tabby and Tamara where supported, are displayed during checkout.

What should I do if my order arrives damaged?

Contact our team promptly with your order details and clear photographs. Our Returns & Replacements Policy explains the 48-hour reporting procedure and applicable customer rights.

Casa Floraa Customer Care

Need delivery assistance?

Have a question about shipping, delivery schedules, large artificial trees or bulk orders? Our team is here to help.

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